Bradburn Home Shipping Policies
Ship From: Bradburn Home ships from our warehouse & assembly facility: 400 Kelly’s Creek Rd, Suite 101, Rabun Gap, Georgia 30568
Ship Via: We ship small cartons via Federal Express Ground and large shipments by Federal Express Freight (LTL). If a customer elects to request we ship on their account (with their carrier), we can arrange to accomplish such.
Invoicing and Tracking: We issue an invoice upon shipping and forward tracking numbers associated with each shipment at the time we invoice such that customers can easily track a shipment during transit. If your order is being paid for via credit card, we charge the card on the day of shipment.
Timing of Shipments: Bradburn Home seeks to ship orders within 2 to 8 business days of order receipt.
Fulfillment Policy: We seek to fulfill each order and ship complete. In cases where a portion of an order cannot be shipped, we will BACKORDER an item and reflect such on the invoice document associated with a shipment. As inventory arrives, we will then fulfill the backorder unless the customer request we cancel any backorder.
Customer Receipt of Product: To ensure you received exactly what you expect, we recommend: